Our process
The standard industry experience: a kickoff meeting, three months of silence, then a big reveal you had no hand in shaping. We built our entire process to be the opposite of that.
Step by step
That question opens every engagement. We interview your stakeholders, walk your floor, and run real community listening sessions — with your actual visitors, educators, and neighbors, not just demographic pulls. It's how we build what your community wants, instead of what a template says they should want. Blake leads these sessions personally, alongside Gretchen Walker — the person our clients consistently describe as the translator between education-world goals and the fabrication floor.
Strategic planning, experiential (master) planning, and operational planning — connected, grounded in financial reality, and built to act on. We engage years before funding closes when needed, producing donor-ready concepts and budget frameworks that help your capital campaign succeed. Institutions have used our master plans to raise the money that built the building. Strategy facilitation is led by Jennifer Martin, founding President & CEO of TELUS Spark — she took a $160M science centre from concept through opening and then ran it for seven years, so your board will be planning with someone who has sat in their chair.
Research, conceptual design, and schematic design — with your team as active co-creators at every inflection point. When concepts are presented, they reflect your institution's own thinking, because you were there when it happened. And since our designers share a building with our fabricators, every drawing is buildable from day one. Design that works on the floor, not just in the portfolio photograph.
Prototyping isn't an afterthought here — it's a core design tool. Possibility prototypes test whether a concept is worth developing at all; proof-of-concept prototypes validate mechanics and visitor behavior before we commit to a full build. Through partnerships with working museums, we put prototypes in front of real mixed-age audiences — not a captive test group that tells us what we want to hear.
Our 47,000 sq ft Salt Lake City facility houses design, engineering, prototyping, and fabrication under one roof. The people who designed your project work beside the people building it — no translation loss, no handoff failures. Materials are chosen for high-traffic public reality: metal, HDPE, and engineered solutions that survive the daily weight of thousands of visitors without falling apart in three years.
Our team oversees installation on site and tests every interaction before your doors open — so opening day is a celebration, not a punch list.
Most vendors disappear the moment the ribbon gets cut. We don't. Every install ships with correct documentation and maintenance materials your operations team can actually use, there's a real person to call for troubleshooting, and when a part needs replacing years after installation, we help you source it. That doesn't end when the warranty does — long after it expires, our clients still call us for remediation, refreshes, and what's-next conversations, and we still answer. We treat a project as unfinished until every issue is resolved, because this is a long-term relationship, not a handoff.
“The project’s not done until it’s done… nobody was tapping out early. That’s a huge part of the decision-making.”
Watch it happen
Built around your realities
Donor-ready renderings, rock-solid budgets, and concept packages built for board packets and major-gift conversations. We're comfortable engaging years before funding closes.
Transparent pricing, realistic scoping, and proactive communication. You can stand behind our numbers in front of your board — because we stand behind them first.
Bring us in at schematic or design development. We contribute constructability insight, execute fabrication under your design leadership, and never compete for your prime contract.
Museum-grade engineering discipline, jurisdiction-aware safety compliance, and honest lead times — the rigor attractions procurement demands, without the education cycle.
Questions worth asking
No. When we're brought in during schematic or design development, we operate as a specialist fabrication partner within your project structure, not a competitor for the prime contract. Our portfolio includes successful collaborations where the architect maintained design leadership throughout.
Yes. We regularly engage years before a project is funded, providing planning consultation and donor-ready concept materials that support capital campaigns. You can bring us in at whatever stage makes sense, from early planning through fabrication-only.
No. Every install ships with maintenance documentation and care guidance, and if something needs attention later, you're calling the people who built it, not a help desk reading from a script. The ribbon cutting is day one, not the finish line.
Museums, science centers, and cultural institutions are our core, but we're expanding into attractions and corporate workplace experience, bringing the same engineering discipline and no-surprises delivery to those arenas that built our museum portfolio.
Most vendors hand off between design and fabrication, which is where scope, budget, and vision usually get lost in translation. Our designers and fabricators work under one roof in Salt Lake City, so the same team carries a project from concept through installation with no handoff failures.
Every exhibit is engineered for the realities of high-throughput public environments. Durability, safety, and maintainability are treated as non-negotiable standards from the first concept sketch, not an afterthought before installation.
Bring us in at whatever stage makes sense — early planning, design development, or fabrication-only. First conversation's on us.
Let's talk about your project →